Faira | Careers

Careers at Faira


Faira is a funded startup focused on making the process of selling a home much simpler, cheaper and less stressful. Despite of the appearance of real estate companies such as Zillow and Redfin, the process of selling a home is still too expensive and too complex. Faira has a new model, which works in tandem with the traditional MLS model, but is much simpler, more transparent and has a 10X reduction in cost, while providing a significantly better and fairer experience for both sellers and buyers.


Apply at jobs@faira.com


Customer Care Representative

Kirkland, WA


At Faira.com, we’re optimistic, creative and resilient problem-solvers who love working on something that matters.

We’re seeking a tech-savvy, highly motivated Customer Care Representative to help us innovate and redefine the real estate industry! As part of our Customer Care and Support Team, you will act as liaison between Faira.com and our customers to answer questions and create solutions. You will be tasked with resolving any emerging problems our clients might face with accuracy, efficiency and empathy.

RESPONSIBILITIES:

  • Manage incoming support calls and emails
  • Identify and assess customer needs quickly
  • Handle escalations by offering accurate, valid and complete solutions to customers
  • Maintain record of customer support interactions, as well as customer accounts and files
  • Work hand-in-hand with our Operations Team to support our customer’s needs

BASIC QUALIFICATIONS:

  • High school diploma or equivalent required. Bachelor’s degree preferred.
  • Exceptional verbal and written communication skills.
  • Outstanding customer service background.
  • Capable of working in a fast-paced, multi-process environment.
  • Demonstrate due diligence and care with highly-sensitive documents.
  • Strong interpersonal communication skills with the ability to relate to customers, peers and leadership.
  • Ability to diagnose and solve problems with proven good judgement and proactive decision-making skills.
  • Must be fluent with internet, CRMs and other software applications (MS Office, Dropbox, ZenDesk, DocuSign etc.).
  • Background in real estate or related fields a plus!

Real Estate Broker

Bay Area, CA


Faira is expanding its successful real estate marketplace to California. We are looking for a Real Estate Broker to provide exceptional service to our home sellers in the Bay Area.

RESPONSIBILITIES:

Broker of record for our California business

Please send your resume to jobs@faira.com for consideration. We look forward to talking with you!


Acquisition Marketing Manager

Kirkland, WA


Faira is a real estate technology startup revolutionizing how homes are bought and sold in the US. Our goal is to make home buying and selling simpler and more affordable. We are seeking an Acquisition Marketing Manager to join our team to manage and optimize cross-channel acquisition programs targeting home sellers. This role will focus on driving acquisition through online marketing channels such as SEM and social media.

RESPONSIBILITIES:

  • Define Acquisition strategies and programs and deliver them at scale.
  • Leverage data to analyze and optimize programs.
  • Independently develop and execute plans for rapid experimentation, measurement, and iteration.
  • Report on progress against goals and KPIs

BASIC QUALIFICATIONS:

  • 5+ years’ experience in online consumer marketing
  • Demonstrated ability to build, execute, and scale marketing programs
  • Excellent oral and written communication skills
  • Strong analytic and quantitative skills - ability to use data to develop and measure marketing programs
  • Must be comfortable with advanced Excel

Something exciting for UX devs

Kirkland, WA


We're a startup working to make home buying and selling simpler and more affordable. We believe in improving home ownership and mobility through making it easier to find and live in a home which best fits your life at this moment. And we do this by applying proven principles of economics, game theory and marketplace design to align the interests of buyers and sellers and have a streamlined and efficient transaction.

Our customers love what we're doing and the number of homes sold through Faira is growing quickly. Our charts have been showing hockey-stick growth of sales and we're very excited about what awaits us next.

Our engineering team is small, cohesive and everyone is empowered to contribute ideas and solutions to any aspect of the product or the business. Our hours are flexible and very non-startup like (that is, very reasonable pace). Decisions come quickly and easily and we don't have deadlines! Just one continuous flow of improvements.

We're looking for a Software Engineer to lead the development of the UX of our website. We use Node.js in the backend and the usual set of client frameworks. We have an outstanding designer and an engineering team of size == 4.

If the opportunity to work at a small but quickly growing company attracts you, and if you're passionate about high quality user experiences that greatly impact other people's lives, get in touch with us. We'd love to hear from you!


Apply at jobs@faira.com